FAQ
What About My details ?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
What is the pickup process ?
Securely pack your plastic card in a sealed envelope or box. Our verified pickup partner will collect it from your doorstep — no shipping label needed.
Can I send only the chip?
Yes. If you’d rather not send the full card, you can cut the card into half and give it To our courier partner in a box or envelope .